Neck Massager 6 Mode 9 level TENS Pulse Neck Vertebra Physiotherapy Massage Infrared Heating Pain Relief Health Care
Brand Name: dip
Item Type: Massage & Relaxation
Material: ABS
Power: 3W Voltage: DC5V Heat
Degree: 42°C Massage
Mode: 6 modes Massage
Intensity: 9 levels adjustable
Massage time: 15 min/time
Battery capacity: 1000mAh Power supply: USB charging Charging time: 2-3 hours
Using time: 1 hours
Charging indicator: During charging, the red light flashes, and when fully charged, the red light stops flashing Charge
Cable length：47cm±2cm
Color: red / white
Feature : Electric Neck Massager,Massage & Relaxation,Massage the neck,Relief Neck Physiotherapy,Instrument,Health Care Relaxation,Electric Neck Massager,Heating Kneading Massager
Feature：
1. 【4 Massage head & Heated】 The neck massager is designed with 4 massage heads and 42 degrees hot compress. can relieve neck soreness, shoulder tiredness, release your body tension to achieve deep relaxation.
2. 【6 Modes, 9 Levels of Intensity】Simulation of human massage with micro current pulse, 6 massage modes(acupuncture, massage, finger pressing, kneading, hammering and combination massage mode) ; 9 levels strength can meet your different massage needs in different time, please try from small to large.
3. 【Convenient To Use & Long-Life Battery】Potable neck massager, it has a large-capacity(1000mAh) battery. compatible with USB charging for 2-3 hours and can be used for 15 minutes per day, which can work last 4 days. The neck massager is equipped with a 15-minute auto-off function to ensure you a safe massage experience.
4. 【Easy to Use】The neck back massager is convenient and easy to operate through the intelligent voice prompt. This is the ideal best gift for father, mum, any your family member. 
SHIPPING & DELIVERY
It is our pleasure to bring guaranteed service and quality products to our customers. We choose high-quality and guaranteed international freight companies to cooperate with. Standard Free Shipping (Orders over $59), Standard Shipping (Orders under $59) $7.8, Fast Shipping $19 ! Please refer to our Shipping Policy for details！
RETURN & REFUND POLICY
1.We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
2.To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
3.We do not accept returned items that are sent back by you directly without checking with us first.
4.Please use a local postal courier for returns, not a DHL, UPS or other courier that may incur customs duties.
5.You will be responsible for the shipping fee (the return shipping fee and the resending shipping fee) for returns and exchanges, unless you received a damaged, defective, or incorrect item.
6.Special offers and gift cards can not be exchanged or returned.
Damages and issues：
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Cancellations：*After you have completed your order, you have 24 hours to contact our support team and request to cancel or modify the order. If you choose to cancel your order, we will issue a full refund to your account.
*After 24 hours, we’ve already started working on your order,To cancel an order, please provide all the details concerning the items you want to cancel as well as your order number. After 24 hours order that gets cancelled is subject to a 10% administration fee, this fee includes the payment transaction fee and warehouse handling fee. If the manufacture is at fault for the cancelation of merchandise the fee will not be applied.
*If the order has left the warehouse, you (the buyer) will also be responsible for the return shipping fees plus restocking fees.
Exceptions / non-returnable items：
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
RETURN/REFUND PROCESS：
1.Please contact support@dipmakeup.com first and we will write back to you as soon as possible. Please tell us the details of your order in the email: your name, order number, and reason. We will first check if the product you received meets the requirements for return or exchange.
2.Return/exchange broken or defective item(s): You must attach a picture/ video that clearly shows the broken/defective items and describe the issue(s) with your item. Please let us know if you cannot send a picture and weare happy to help.
3.If you are eligible to return an item and need to return it, we will issue you a return address and RMA (Return Merchandise Authorization) number to clearly write on the label or the outside of the box. We cannot proceed with your request unless the given RMA number is presentand clear on your package and you have provided us with a tracking number via email at support@dipmakeup.com
4.Afterreceiving the return address we sent to you, please return your items within 7 working days. Items returned after 7 days will not be eligible for an exchange or refund.
5.Once your package has arrived at our facility it will take a 3-7 days (in rare cases it can take up to 14 days) for us to process your request. During this period our warehouse staff will verify and account for everything you have sent us. Once we get confirmation from the warehouse that your order is eligible for a refund, we will get in touch with you via email to confirm we have received your return and finalize the process. We will process a full refund to your account within 7-14 days depending on the return conditions.
