COOKIES POLICY
WHAT ARE COOKIES?
Cookies are tiny text files which are placed on your computer when you visit a website. Cookies enable us to keep track of what you are ordering, to remember you when you return to our website so as to allow us to respond to you as an individual, and to analyse activity on our website (www.dipmakeup.com) (the “Website”) to provide you with a better shopping experience. A cookie does not give us access to your computer. Nor do we store any information about you, other than the data that you choose to share with us.
WHY DO WE SET COOKIES?
Some cookies are necessary for the operation of the Website, others are optional but help us to provide you with a better experience. Overall, cookies help us provide you with a better Website experience, by enabling us to monitor which pages you find useful and which you do not. We categorise the cookies used on our website as follows:
- Necessary – required for the operation of the website, including protecting the website from attack, and allowing you to place orders
- Social and Personalisation – these allow for a more tailored experience on the website, and allow for interaction with social media platforms
- Targeting/Advertising – these cookies allow us to provide you with targeted advertising based on your online activity
- Analytics – these help us to analyse data about web page traffic and improve our website in order to tailor it to customer needs; we only use this information for statistical analysis purposes
Where permitted by law, we may combine information we receive from other websites, mobile applications and sources, with information you give to us and information we collect about you, including cookie information.
HOW CAN I MANAGE MY COOKIES?
If cookies aren’t enabled on your computer, it will mean that your shopping experience on our website will be limited to browsing and researching. You won’t be able to add products to your basket and buy them, nor take advantage of certain services, such as booking an appointment with a dipmakeup.com.
Most web browsers are set to automatically accept cookies but you can use your browser settings (e.g., in Chrome, Safari, and others) to decline cookies if you prefer. Consult the Help files for your specific browser.
Do Not Track (DNT): this is a feature used by some browsers to send a signal to websites to indicate that the browser should not be tracked, which will cause cookies used for purposes such as analytics and advertising to be disabled. As there are presently no current industry-wide uniform agreed and accepted standards on how DNT requests should be managed, currently we won’t respond to any DNT signals.
HOW TO CLEAR BROWSER COOKIES.
HOW TO CLEAR BROWSER COOKIES GUIDE - DESKTOP
Chrome
1. In Chrome, Press CTRL-Shift-Delete (Windows), Command-Shift-Delete (Mac) or CTRL-H then click ‘Clear Browsing Data’.
2. Select how far back you wish to remove browsing data from the dropdown.
3. Select from the list which types of browsing data to remove – to remove just cookies, select the option labelled ‘Cookies and other site and plugin data’.
4. Click on Clear Browsing Data.
Firefox
1. In Firefox, press CTRL-Shift-Delete (Windows), Command-Shift-Delete (Mac).
2. Select how far back you wish to remove browsing data from the dropdown.
3. Select from the list which types of browsing data to remove – to remove just cookies, select the option labelled ‘Cookies’
4. Click on Clear Now.
Internet Explorer 10+
1. In Internet Explorer, press CTRL-Shift-Delete.
2. Select from the list which types of browsing data to remove – to remove just cookies, select the option labelled ‘Cookies and Website Data’.
3. Click Delete.
Opera
1. In Opera, press CTRL-Shift-Delete (Windows), Command-Shift-Delete (Mac).
2. Select how far back you wish to remove browsing data from the dropdown.
3. Select from the list which types of browsing data to remove – to remove just cookies, select the option labelled ‘Cookies and other site data'.
4. Click Clear browsing data.
Safari 8.0+
1. In the top menu, click Safari, then click Preferences.
2. In the Preferences window, click the Advanced tab.
3. At the bottom of the window, select the Show Develop menu in menu bar checkbox.
4. Return to the Safari menu bar and click the Develop option.
5. Select the Empty Caches link.
HOW TO CLEAR BROWSER COOKIES GUIDE - MOBILE
Safari (iOS)
1. Open your Settings app.
2. Tap ‘Safari’.
3. Tap ‘Clear History and Website Data’ and confirm.
4. Close Safari fully and re-open to finish.
Chrome (Android & iOS)
1. Tap Chrome menu, then tap Settings.
2. Tap (Advanced) Privacy.
3. From the “Time Range” drop-down menu, choose ‘All Time’.
4. Check ‘Cookies and Site data’ from the list of options on what to clear.
5. Tap ‘Clear Data’.
6. Close Chrome fully and re-open to finish.
Other Android Web Browsers
Note – these steps are intentionally broad to cover as many browsers as possible. You may find that some of the buttons mentioned below are different, in such instances, clicking ‘Clear Cache’ or ‘Clear Browsing Data’ options might provide the required result.
1. Visit Settings, and choose Apps (on some devices, this may be ‘Application Manager’).
2. Swipe to the ‘All’ tab.
3. In the list of installed apps, find and tap on your web browser application.
4. Tap ‘Clear Data’, then tap ‘Clear Cache’.
5. Close your web browser application fully and re-open to finish.
WHAT COOKIES DO WE SET?
We have listed all cookies we use below, and their purpose, grouped into the categories as defined under the “Why Do We Set Cookies?” section
NECESSARY COOKIES:
| COOKIE NAME | PROVIDER | PURPOSE |
|---|---|---|
| CACHED_FRONT_FORM_KEY | dipmakeup.com | Used to prevent Cross Site Request Forgery Attacks impacting our website. |
| CART | dipmakeup.com | Remembers your shopping cart |
| CATEGORY_INFO | dipmakeup.com | Stores the category information on the page; this allows to display pages more quickly |
| COMPARE | dipmakeup.com | Stores the contents of your \"Compare Products\" list |
| ct_location | dipmakeup.com | Used to remember your location at a country level to direct you to the correct store more quickly |
| CURRENCY | dipmakeup.com | Stores your preferred currency |
| CUSTOMER | dipmakeup.com | An encrypted version of your customer ID with the store |
| CUSTOMER_AUTH | dipmakeup.com | An indicator if you are currently logged into the store |
| CUSTOMER_INFO | dipmakeup.com | An encrypted version of the customer group you belong to. |
| CUSTOMER_SEGMENT_IDS | dipmakeup.com | Stores the Customer Segment ID. |
| e012-seen-plp | dipmakeup.com | Used to remember you between visits over a short period of time. |
| EXTERNAL_NO_CACHE | dipmakeup.com | Indicates whether caching is disabled or not. |
| frontend | dipmakeup.com | Your session ID on the website |
| frontend_cid | dipmakeup.com | Used to remember you between visits over a short period of time |
| GUEST-VIEW | dipmakeup.com | Allows you to edit your orders |
| LAST_CATEGORY | dipmakeup.com | The last product category you visited |
| LAST_PRODUCT | dipmakeup.com | The most recent product you have viewed. |
| newcurrency | dipmakeup.com | Your preferred currency. |
| NO_CACHE | dipmakeup.com | Indicates whether caching is allowed. |
| PERSISTENT_SHOPPING_CART | dipmakeup.com | A link to information about your cart and viewing history. |
| cookie_policy | dipmakeup.com | We use this cookie to ensure we only display our cookie consent banner to you on your first visit |
| POLL | dipmakeup.com | The ID of any polls you have recently voted in |
| RECENTLYCOMPARED | dipmakeup.com | The items that you have recently compared |
| STORE | dipmakeup.com | The store view or language you have selected |
| USER_ALLOWED_SAVE_COOKIE | dipmakeup.com | Indicates whether you have allowed the use of cookies |
| VIEWED_PRODUCT_IDS | dipmakeup.com | The products that you have recently viewed |
| WISHLIST | dipmakeup.com | An encrypted list of products added to your Wishlist |
| WISHLIST_CNT | dipmakeup.com | The number of items in your Wishlist |
| cfduid | CloudFlare | The \"__cfduid\" cookie is set by the CloudFlare service to identify trusted web traffic. It does not correspond to any user id in the web application, nor does the cookie store any personally identifiable information. |
| dotmailer_popup | Dotmailer | We use this cookie to determine whether or not you have already been shown the invitation to sign up to our newsletter |
| JSESSIONID | New Relic | This is used by our systems monitoring tool to uniquely identify your browsing compared to other users of our web site |
| __stripe_mid | Stripe | Used by our payment provider, Stripe, to facilitate card payments |
| __stripe_sid | Stripe | Used by our payment provider, Stripe, to facilitate card payments |
| CT-AUTH | dipmakeup.com | This is used to identify the contents of your shopping basket |
| CT-CONSENT | dipmakeup.com | This is used to store information regarding your consent to the usage of cookies. |
| CT-DISCOUNT_SIGNUP | dipmakeup.com | This contains a date that indicates when an introductory discount offer was refused |
| CT-FSUID | dipmakeup.com | This contains a unique identifier used to enable A/B testing. |
SOCIAL AND PERSONALISATION COOKIES:
| COOKIE NAME | PROVIDER | PURPOSE |
|---|---|---|
| POLLN | dipmakeup.com | Information on what polls you have voted on |
| CT-WALK-IN | dipmakeup.com | Contains the date that the walk-in overlay was dismissed on |
| NEWMESSAGE | dipmakeup.com | Indicates whether a new message has been received |
| STF | dipmakeup.com | Information on products you have emailed to friends |
| _qPageNum_charlottetilbury _qsst _qsst_s _qst _qst_s _qubitTracker _qubitTracker_s qb_permanent qb_persist_testqb_session | Qubit | We use these cookies to help us to personalise your browsing experience on our website |
| BVBRANDID BVBRANDSID BVID BVImplmain_site BVSID | BazaarVoice | Used by our product review software Bazaarvoice to recognise you when you come to the site, making it easier for you to review a product when you next visit |
| PREF VISITOR_INFO1_LIVE YSC in_site | YouTube | We embed videos from our official YouTube channel using YouTube’s privacy-enhanced mode. This mode may set cookies on your computer once you click on the YouTube video player, but YouTube will not store personally-identifiable cookie information for playbacks of embedded videos using the privacy-enhanced mode. |
| fr | If you are logged into Facebook, Facebook can place cookies on your computer through our site; these are used for the ‘Like’ functionality in messages and updating your status | |
| _fbp | Used by Facebook for advertising purposes. | |
| tr | Used by Facebook for advertising purposes. | |
| __olapicU | Olapic | This works with Olapic, a social image sharing tool, to track user actions to allow us to interact with users of social media platforms |
| sp _sp_id _sp_ses | Snowplow | Used to identify users so that we can serve the most relevant content and recommendations to the user |
TARGETING AND ADVERTISING COOKIES:
| COOKIE NAME | PROVIDER | PURPOSE |
|---|---|---|
| cto-lwid | Criteo | This cookie is used for re-targeting, optimisation, reporting and attribution of online adverts |
| criteo_write_test | Criteo | This cookie is used for re-targeting, optimisation, reporting and attribution of online adverts |
| i | OpenX | Collects anonymous data related to your visits to the website, such as the number of visits, average time spent on the website and what pages have been loaded, with the purpose of displaying targeted adverts |
| id | Yieldlab | Registers a unique ID that identifies your device during return visits across websites that use the same advertising network, to provide targeted advertising to you |
| Khaos put_2249 rpb rpx c | Rubicon Project | Registers anonymised user data, such as IP address, geographical location, visited websites, and what adverts you have clicked, with the purpose of optimising the display of adverts based on your activity on websites thatuse the same advertising network |
| KRTBCOOKIE_80 PUBMDCID PugT | Pubmatic | Registers a unique ID that identifies your device during return visits across websites that use the same advertising network, to provide targeted advertising to you |
| Tuuid tuuid_last_update um umeh | 360 Yield | Registers anonymised user data, such as IP address, geographical location, visited websites, and what advertsyou have clicked, with the purpose of optimising the display of adverts based on your activity on websites that use the same advertising network |
| x_qtag_2110125 | Qubit | Registers anonymised user data, such as IP address, geographical location, visited websites, and what adverts you have clicked, with the purpose of optimising the display of adverts based on your activity on websites thatuse the same advertising network |
| CMDD CMID CMPRO CMPS CMRUM3 CMSC CMST | Casale Media | Collects anonymous data related to your visits to the website, such as the number of visits, average time spent on the website and what pages have been loaded, with the purpose of displaying targeted adverts |
| test_cookie | Doubleclick | This cookie is used for re-targeting, optimisation, reporting and attribution of online adverts. |
| Sess uuid2 anj | AdNexus | Collects anonymous data related to your visits to the website, such as the number of visits, average time spent on the website and what pages have been loaded, with the purpose of displaying targeted adverts. |
| kdid | Klarna | Used to Identify a previously used device |
| __attentive_id __attentive_pv __attentive_ss_referrer __attentive_dv attntv_mstore_email attntv_mstore_phone attntv_checkout_store _joinCheckoutPhone |
Attentive | These cookies are used for targeting, optimization, reporting and attribution of text message marketing |
| Dot | Verizon Media | Dot supports user segmentation, audience insights, conversion attribution, and retargeting. When implemented on an advertiser’s site, Yahoo receives a pixel id, information related to the site, page, or app the pixel is placed on, a timestamp of the user visit, and other information in connection with http requests (including IP addresses and Yahoo's cookies). Yahoo will also receive any data you may choose to include via custom fields. The data collected via Dot does not include personally identifiable information. |
| KelkooID | Kelkoo | This cookie is used to measure the performance of the Kelkoo ad campaigns. |
| kk_gclid | Kelkoo | This cookie is used to measure the performance of the Kelkoo ad campaigns. |
| kk_leadtag | Kelkoo | This cookie is used to determine the version of the tracking tool that is used. |
| blockTransaction | dipmakeup.com | We use this cookie to prevent details about an order being sent twice to measure performance. |
| TikTok Pixel | TikTok | TikTok Pixel is a website event tracking tool provided by TikTok Ads to track advertising performance. |
| nrtv_cid | Narrative | Used to track referrals from Narrative. |
| Reddit Pixel | The Reddit Pixel is used to measure or assist in measuring conversions or actions users take on our websites after clicking on or viewing one of our Reddit advertisements. Event data such as add to cart, search, purchases, etc. are sent back to Reddit for measurement, reporting and targeting purposes. |
ANALYTICS COOKIES:
| COOKIE NAME | PROVIDER | PURPOSE |
|---|---|---|
| _mibhv | Movable Ink | We use this cookie to understand behaviour flow from our email marketing campaigns. It is used for general purpose behaviour tracking, outside the context of any specific marketing campaign. |
| _gali _gat_UA-34925078-1 _gid | Google Analytics | We use analytics to better understand our customers’ interaction with our website; these cookies anonymously track customer interaction for these purposes. |
| _dc_gtm_UA-34925078-1 | Google Analytics | Used to distinguish users. |
| _ga | Google Analytics | Used to distinguish users. |
| _gid | Google Analytics | Used to distinguish users. |
| ometria | Ometria | We use analytics to better understand our customers’ interaction with our website; this cookie anonymouslytracks customer interaction for these purposes. |
| N/A Web Beacon | Emarsys | We use this Web Beacon to identify behaviour flow from marketing emails we send you, for example when you open an email and any clicks within it. |
| partnerize_clickref | Partnerize | We use this cookie for the purpose of conversion analysis and identifying which source a conversion has originated from. |
| Tokbox cookie(s) | Vonage | If you disconnect and rejoin a video call with us, this cookie will be able to identify you as the same participant in our analytics. |
| sp _sp_id _sp_ses | Snowplow | Used to help us to analyse data about web page traffic and improve our website in order to tailor it to user needs; we only use this information for statistical analysis purposes. |
| blockTransaction | dipmakeup.com | We use this cookie to prevent details about an order being sent twice to measure performance. |
| mime_cid, result_id & mime_rid | dipmakeup.com | These are performance cookies set by Charlotte Tilbury to understand how our foundation finder is performing |
| dipmakeup_Affiliate | dipmakeup.com | Used to record which affiliate partner you clicked a link from. |
| __adal_ca, __adal_cw, __adal_id | Adalyser | Used to measure tv advertising performance. |
