Eye mask 2 in 1 cool hot compress therapy heated eye mask relieve fatigue and promote sleep eye mask
Product name: Lavender steam hot compress eye mask
Material: cotton
Color: gray, purple
Product size: 20.7*8*0.6CM
Packing size: 21*14.5*4CM
Weight: Net weight: 0.34KG
Packing: cowhide box
Voltage: 5V
Heating temperature: 35-50℃ (room temperature 20℃)
Accessories: USB timing thermostat numerical control line
Feature:
1. Heating inner tank structure, after voltage variable voltage, low voltage protection, complete quality inspection report
2. Stable and rapid heating, reaching the hot compress temperature in three minutes
3. Fits the eye socket, the heating surface evenly dissipates heat, and the hot compress effect covers a wide area, giving a comfortable experience
4. Ice pack accessories, put it in the refrigerator for 10-20 minutes, you can apply ice, 2-8 degrees is appropriate. The ice pack can also be soaked in warm water for 5 minutes, taken out and placed in the interlayer, it also has a hot compress effect, 70 degrees warm water is better
5. Four-speed temperature control regulator, you can choose the temperature freely, four-speed regular hot compress, low-voltage substation protection
6. Help mian lavender herbal bag, with hot compress, can do a SPA for the eyes, relieve fatigue, relax body and mind
Suitable for the crowd:
1. A good partner for children with visual fatigue!
2. A good partner for office workers!
3. Suitable for people with dark circles, bags under the eyes, lack of sleep, and visual fatigue!
4, suitable for reading, writing, leisure, vacation and other occasions, easy to carry!
5. Suitable for naps, lunch breaks, and holidays!
6. It is suitable for matching with eye mask coat, can be used at any time, can replace various fragrance types, easy to carry!
Product List:
Eye mask coat*1
Fever liner*1
Borne*1
Temperature control line*1
Lavender flower bag*1
Spray bottle*1
Manual*1
SHIPPING & DELIVERY
It is our pleasure to bring guaranteed service and quality products to our customers. We choose high-quality and guaranteed international freight companies to cooperate with. Standard Free Shipping (Orders over $59), Standard Shipping (Orders under $59) $7.8, Fast Shipping $19 ! Please refer to our Shipping Policy for details！
RETURN & REFUND POLICY
1.We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
2.To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
3.We do not accept returned items that are sent back by you directly without checking with us first.
4.Please use a local postal courier for returns, not a DHL, UPS or other courier that may incur customs duties.
5.You will be responsible for the shipping fee (the return shipping fee and the resending shipping fee) for returns and exchanges, unless you received a damaged, defective, or incorrect item.
6.Special offers and gift cards can not be exchanged or returned.
Damages and issues：
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Cancellations：*After you have completed your order, you have 24 hours to contact our support team and request to cancel or modify the order. If you choose to cancel your order, we will issue a full refund to your account.
*After 24 hours, we’ve already started working on your order,To cancel an order, please provide all the details concerning the items you want to cancel as well as your order number. After 24 hours order that gets cancelled is subject to a 10% administration fee, this fee includes the payment transaction fee and warehouse handling fee. If the manufacture is at fault for the cancelation of merchandise the fee will not be applied.
*If the order has left the warehouse, you (the buyer) will also be responsible for the return shipping fees plus restocking fees.
Exceptions / non-returnable items：
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
RETURN/REFUND PROCESS：
1.Please contact support@dipmakeup.com first and we will write back to you as soon as possible. Please tell us the details of your order in the email: your name, order number, and reason. We will first check if the product you received meets the requirements for return or exchange.
2.Return/exchange broken or defective item(s): You must attach a picture/ video that clearly shows the broken/defective items and describe the issue(s) with your item. Please let us know if you cannot send a picture and weare happy to help.
3.If you are eligible to return an item and need to return it, we will issue you a return address and RMA (Return Merchandise Authorization) number to clearly write on the label or the outside of the box. We cannot proceed with your request unless the given RMA number is presentand clear on your package and you have provided us with a tracking number via email at support@dipmakeup.com
4.Afterreceiving the return address we sent to you, please return your items within 7 working days. Items returned after 7 days will not be eligible for an exchange or refund.
5.Once your package has arrived at our facility it will take a 3-7 days (in rare cases it can take up to 14 days) for us to process your request. During this period our warehouse staff will verify and account for everything you have sent us. Once we get confirmation from the warehouse that your order is eligible for a refund, we will get in touch with you via email to confirm we have received your return and finalize the process. We will process a full refund to your account within 7-14 days depending on the return conditions.