Seel
Worry-Free Purchase
- Arrival delay: Claim for $5 if your domestic package is not delivered within 10 days since fulfillment (30 days for international package).
- Damage: Claim for up to the full value of your purchase if your items are damaged in transit.
- Loss: Claim for the full value of your purchase if your domestic package is not delivered before the 30th day since fulfillment (60th day for international package).
- Worry-Free Purchase also includes carbon offsets for carbon emissions produced within the recipient’s destination country .
Please note: Worry-Free Purchase is a value-added service offered by Seel. Please don't purchase it as a stand-alone item.
SHIPPING & DELIVERY
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location, These are our estimates:
Standard Free Shipping (Orders over $59)
1-2 Business days for *Processing time and shipping time for 8-10 Business days
Standard Shipping (orders under $59) $7.8
1-2 Business days for *Processing time and shipping time for 8-10 Business days
Fast Shipping $19
1-2 Business days for *Processing time and shipping time for 3-5 Business days
Due to the impact of COVID-19, the longest delivery time is possible-20 working days.
*This doesn’t include our 1-3 day processing time.
After the order is shipped, you will receive an email with a tracking number. For logistical reasons, even if you specify combined transportation, the same purchase may be sent in a separate package.
PAYMENT METHODS
The following payment options are available:
FAST PAYMENT AND 100% SECURITY BY CREDIT CARD:
- We accept payments by credit card (Visa, Mastercard, Maestro, American Express, Discover, Diners Club.).
- After your legitimation as the legitimate cardholder, we will request your credit card company to initiate the payment transaction immediately after the order has been placed.
- The payment transaction is carried out automatically by the credit card company and your card is charged.
Mobile Wallet Payment:
- Support Apple Pay, Google Pay fast payment, help you complete payment faster on mobile devices.
Shop Pay:
- Powered by Shopify, Shop Pay provides you with faster checkout by securely saving your customers' shipping and payment details. You need to download the Shop Pay App for fast payments and real-time tracking of orders
Payment in 4 instalments:
- Supports Afterpay (click to see how this works), Szeele (click to see how this works).
PAYPAL/ PAYPAL EXPRESS:
- During the ordering process you will be redirected to the PayPal website.
- In order to be able to pay the invoice amount via PayPal, you must be registered there.
- You must identify yourself and confirm the credentials.
- The payment process is carried out automatically by PayPal.
IMPORTANT:
- When you place an order on our website, your card will be charged immediately and not at the time of dispatch.
- If you regret your order and want a refund, please contact us at support@dipmakeup.com first to make sure we haven't shipped it yet, you have 24 hours after placing your order to do this.
- It takes between 7 and 10 business days for a refund to appear in your account.
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
SAFE SHIPPING
Choose high-quality and flexible international shipping companies for cooperation, as well as free shipping and fast shipping options to ensure our quality service and experience.
RETURN PLAN
It's okay to change your mind! You can return your order for a full refund, and we offer you full 30-day buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
You will receive a notification email in your email once the package has been shipped. The tracking number and link inside are for tracking the timely status of the package.